Out target market include people who have repos in GitHub (opensource), and they connect with their community using Discord, Forum and emails.

The problem we identified is that when managing a repo, customer queries raised in GitHub, or any other platform, to see if that has been resolved before or not, is manual. We are automating this process.

We are not sure in which platform our target market exist but we can categorize from open source teams or devs in software and gaming.

i am not asking if being open source being itself a marketing a strategy, but how people discover them, and what channels work for getting devs to try them.

Figuring that out is your main work. Creating a community is a full time job.

makes sense. (i have not been clear) my question is not about whether the target market changes , it about how after having a open source product how the distribution changes.

Open source teams, and gaming developers have a hard time to manage discord discussions, with no one channel to resolve the issues.

How can they do it:

1. Create a Forum channel, connect SeaTicket, and for each post it will sync automatically, letting you see in one view the whole conversation.

2. For each reply AI agent will run, and research the issue from your documentation and connected sources like GitHub, email and forums.

3. It will write up a response that you can approve directly, and it will posted directly.

It is free to use, and you can try on your Discord server and let us know the results .

Were you able to find a alternative platform, if you can share what worked for you that would be great. By the way we tried reddit but we were not able to extensively test this, because of account issues and didn't generate results as expected from the start.